How we work
A clear plan from
the first call to launch.
We agree on the scope, share work as it develops and make time for your feedback. Here’s what to expect at each stage.
From the first conversation
Four stages,
with your input throughout.
01
Discover
We discuss your customers, current setup and goals, then identify the problem the project needs to solve.
02
Define
We agree on pages or features, content responsibilities, visual direction and milestones.
03
Build & review
We develop the project in stages and share working previews for your feedback at agreed checkpoints.
04
Launch & handover
We test the agreed features, prepare the launch and show you how to manage the website or application.
Good projects are collaborative
What we need
from your side.
- A clear business goal and project contact
- Your existing brand assets and available content
- Relevant access through agreed secure channels
- Consolidated feedback at each review stage
- Timely decisions on scope and launch requirements
A few expectations
Agreed before
the work begins.
How often will we review progress?
We agree on review checkpoints in the project plan. The exact rhythm depends on the scope and pace of the work.
What if our requirements change?
We discuss the effect on scope, cost and timing before adding the new work.
Who provides the content?
We agree on content responsibilities at the start. You may provide your own copy and assets, or include content support in the scope.
How does handover work?
The handover follows the agreed scope and may include editing guidance, access transfer, documentation and recommendations for ongoing care.